Shipping

We make every effort to ship your order quickly.
Please allow 2-3 days to process your order and 3-5 days for shipping within Germany, up to two weeks within Europe and up to four weeks for countries outside of Europe. We do not ship on Sundays or holidays. Please double check to make sure all your shipping information is correct when you place an order so any possible delays due to incorrect address information may be avoided.

Shipping and Handling Costs for Germany:
Order Total                         Shipping Costs
Up to €100,00:                          €3,00, uninsured, no tracking number
Over 100€ up to 160€:              €5,90, insured, tracking number
Shipping and Handling free on total orders amounting to more than €160,00 within Germany.

Europe
Order Total                          Shipping Costs
Up to €25,00 :                          €4,00, uninsured, no tracking number
Over €25,00 up to €80,00:       €6,50 uninsured, no tracking number
Over €80,00 up to €100,00:     €9,50 uninsured, no tracking number
Over €100,00 up to €400,00:   €17,00 insured , tracking number

*Switzerland
Order Total                          Shipping Costs
Up to €25,00:                           €4,00 uninsured, no tracking number
Over €25,00 up to €80,00:       €6,50 uninsured, no tracking number
Over €80,00 up to €100,00:     €13,90 uninsured, no tracking number
Over €100,00 up to € 400,00:   €30,00 insured , tracking number
If your order is  about 30€ or less, including postage, you will not have to pay custom taxes. If your order is more than you will have to pay customs and the amount of the tax raised will depend on the total sum of your order. Estimated is 30€.

Countries outside of Europe
Order Total                        Shipping Costs
Up to 30,00€:                           €6,00 uninsured, no tracking number
Up to €80,00:                           €12,00 uninsured, no tracking number
Over €80,00 up to €150,00:     €24,50 uninsured, no tracking number
Over 150,00 up to €400,00:     €48,00 insured , tracking number

We ship through the German Post or DHL. If you would like to have your order ship differently or you would like to have it insured please contact us. Duties and value-added taxes may be required for countries outside of Germany and are the responsibility of the customer.
For a total order of more than €400,00 to countries other than Germany, please contact us at info@volksfaden.de to find out what shipping options are available.